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Ordering
Information
1-888-292-6474 or 330-378-2791 |
By Phone
To ensure accuracy in placing your order, we recommend you call a
salesperson to place your order. Our sales staff will help you
with any questions you might have and in determining which items might
best suit your needs. We can also let you know which items can be
customized, and the approximate time line in which to expect your items
to be built if they are not in stock at the time of ordering. Call
toll free 1-888-292-6474 or 330-378-2791.
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Email
You can email your order to us, but be sure to include item numbers
, product description & wood type. Please call 1-888-292-6474
or 330-378-2791 with your credit
card information & expiration date . This is necessary to process an
order.
Email us at buyamish@amishtraditions.com.
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In Person
Our showroom is open 6 days a week, Monday-Saturday 9:00am-5:00pm . We
are located in western Holmes County on Scenic Byways State Route 39,
1/2 mile east of Nashville, Ohio. To plan a trip to this area we
suggest you contact the Holmes County Chamber of commerce for a map and
directory at (330) 674-3975 or on the web at www.holmescountychamber.com.
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Payment Methods Available
MasterCard, American Express, Visa, Discover, Check, Money Order, or Certified Check.
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Terms
20% deposit is due with any order. For cherry ,maple ,walnut ,hickory
,special stains or special orders a 50% deposit is required. The balance is payable upon
completion of the furniture at the Amish crafters .When a customer is contacted that their order is complete they will
have 30days from date of notification of completion of order to take
delivery or pick up
their order . After the 30 days a storage fee may be applied at Amish
Traditions discretion.
In the event of an order cancellation, the 20% deposit will be
forfeited to Amish Traditions.
In the event of an order cancellation , 20% of the original purchase price
of the product plus all credit and debit card transaction fees
charged to
Amish Traditions shall be payable by the customer to Amish Traditions. In addition
, Amish Traditions shall be entitled to damages in an amount equal to
the difference between the subsequent selling price of the product and
the cost of the product to Amish Traditions. Amish Traditions may sell
the canceled product in any commercially reasonable manner and for any
commercially reasonable price. All sums due Amish Traditions under this
cancellation policy may be retained from any deposit. Any refunds under
this cancellation policy shall be reduced by any credit or debit card
transaction fees charged to Amish Traditions to credit the credit or
debit card account.
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Guarantee
Each piece of Oak and Cherry furniture (and poly lawn furniture) we offer is guaranteed for
one year from date of purchase against defects in materials and workmanship. Should a defect
within one year of purchase appear simply return the item to us and we will repair it at no charge
(shipping or freight charges excluded).
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Return Policy
Items may be returned within 10 days of receipt of merchandise at the
customer's expense. In the event of an order cancellation , 20% of the original purchase price
of the product plus all credit and debit card transaction fees
charged to
Amish Traditions shall be payable by the customer to Amish Traditions. In addition
, Amish Traditions shall be entitled to damages in an amount equal to
the difference between the subsequent selling price of the product and
the cost of the product to Amish Traditions. Amish Traditions may sell
the canceled product in any commercially reasonable manner and for any
commercially reasonable price. All sums due Amish Traditions under this
cancellation policy may be retained from any deposit. Any refunds under
this cancellation policy shall be reduced by any credit or debit card
transaction fees charged to Amish Traditions to credit the credit or
debit card account.
Refunded amount will not include freight charges. Should
you receive an item that is defective or damaged in shipping we will, at
our option, have the item repaired or replaced at no additional cost.
Special orders and special stains are NON-RETURNABLE.
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